Questions? We’ve Got Answers.
We believe gifting should feel effortless. Here are the answers to the questions we hear most often.
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Q: What makes Tales & Tails different from other gift boxes?
A: Most gift boxes are either all pet items or all human items with a pet print. Ours are thoughtfully curated with boutique finds for both pets and their people, beautifully packaged for an elegant gifting experience.
Q: Do you make boxes for both dogs and cats?
A: Yes. Each box can be tailored to include gifts for either dogs or cats, so your recipient feels truly seen — and so does their furry family member.
Q: Can I include a personal note with my gift?
A: Absolutely. Every gift box includes the option to add a personalized message at no extra cost.
Q: Do you offer corporate or bulk gifting?
A: Yes. For 5+ boxes, we offer reduced-rate custom branding with your company logo featured on the box for a refined, co-branded look. Perfect for clients, staff, or events.
Q: How quickly do you ship?
A: All gift boxes ship standard free within Canada, fast, and beautifully packaged — ready to impress on arrival.